Plan de continuidad de Jotfrom y ANS de servicio

Cual es el plan de continuidad del Jotfrom y cuales son los ANS de servicio ante novedades que se puedan presentar en la plataforma. los necesito para adjuntarlo al plan de continuidad de la compañia

Hi CargaMasiva,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

We appreciate your patience while we work on a solution.

Hola CargaMasiva,

Jotform has a robust cloud infrastructure that guarantees data replication and backup to ensure service continuity in the event of any eventuality. As for the SLA, we provide dedicated support for Enterprise Customers.

If you’re interested in Jotform Enterprise, our dedicated Enterprise Sales Team can help you and answer any questions that you have. You can contact them here. Just fill out and submit the Jotform Enterprise Sales Contact Request and someone from our Enterprise Sales Team will get back to you shortly.

Let us know if there’s anything else we can help you with.