recuperar cuenta antigua

  • Eva
    Fecha de consulta 12 de julio de 2025, 20:06

    Hola, tengo cuenta con vosotros con un email que ya no tengo acceso. Está cerrado. Por lo tanto para cambiar el nivel, de momento solo me da opción a través de email. Pero no puedo. Necesito otra alternativa. Gracias

  • Gemmhel Enterprise Support
    Fecha de respuesta 12 de julio de 2025, 22:48

    Hi Eva,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, to help you recover your account, you'll need to fill out the form linked in this guide.

    Give it a try and let us know how it goes.

Your Reply