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Bodega_CJVFecha de consulta 13 de mayo de 2025, 17:33
hola buenas tardes, favor de su ayuda.
el formulario no abre y dice que ya cumplicon la cuota maxima, pero reviso mi almacenamiento y todavia veo disponible. que se debe hacer en ese caso
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Abdul Jotform SupportFecha de respuesta 13 de mayo de 2025, 17:40
Hello Bodega,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I refreshed your account limits and the issue is now fixed. Could you try it again now? If the issue persists, test it in incognito mode or try clearing your browser cache and cookies, which should solve the issue.
Give it a try, and let us know if you have any questions.