El agente de IA de WhatsApp no ​​se actualiza a la nueva base de datos

Una consulta, tengo un agente con ustedes y actualizo la base de datos de mi chatbot de WhatsApp pero no actualiza a la nueva base de datos, esto demora un tiempo en analizar?

Hi Juliam,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the data should update in realtime. Have you tried to refresh the page? Is this the agent in the issue? Can you share which part of the knowledge base is not syncing?

Once we hear back from you, we'll be able to help you with this.