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DanielFecha de consulta 9 de mayo de 2025, 22:01
Ya hice todo lo que me dijeron pero igualmente no configura correctamente el email de envíos.
por favor enviarme otro ejemplo ya que este video es un genérico que no aplica en este caso.
muchas gracias
Daniel
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Victorino_S Support Team LeadFecha de respuesta 10 de mayo de 2025, 3:24
Hi Daniel,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. Could you please verify whether you're in the process of configuring SMTP with your Gmail email? This will help ensure we're on the same page regarding your email setup. If so, adding Gmail as your custom sender email is a very straightforward process. Let me show you how:
1. On your Settings page, in the Sender Emails section, click on the Add Sender Email button.
2. In the window that opens, select Google and click on Continue.
3. In the next window that pops up, connect your Google Account.
4. After connecting your account, click on Send Test Email in the Google SMTP Configuration menu to check if it’s set up correctly, then click on Save and that's it.
Now, when setting up your Notification or Autoresponder emails, you'll be able to select your Google account as the sender:
If you change your Google password or permissions for Jotform, this setup will no longer be valid, and you’ll need to click on the Refresh button on your Settings page:
You might also want to check out these guides about How to Use Your Gmail Account as Your Email Sender via SMTP and Setting Up Email Notifications. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Give it a try and let us know if you need any help.
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