problema con mi pago

Tengo un pago pero no puedo acceder a mi cuenta.

Gabriel Enciso Upegui

CEO CONARQUITETOS SAS

Hi conarquitectos,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked and the account under conarquitectos@gmail.com is a Starter account and is active. There is no payment history under it. Are you perhaps referring to a different account? Can you share the email address so we can check?

Once we hear back from you, we'll be able to help you with this.