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GrupoPapelesaFecha de consulta 20 de marzo de 2025, 19:04
Hola, tengo aun capacidad de recibir submissions pero sigo recibiendo el mensaje de Form over quota.
Gracias por su pronta respeusta
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Lesther Support Team LeadFecha de respuesta 20 de marzo de 2025, 19:46
Hi Yolanda,
Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, you have 98 active forms out of 100. Form limit is referring to the active forms in your account. You won't be able to create new forms if this limit is reached. You have to delete forms or disable them to give room for new forms. Let me walk you through on how to delete or disable forms.
1. On the My Workspace page, hover your mouse on the form, and then click on the More dropdown menu on the right.
2. Click on the Disable or Move to Trash to delete.
3. Delete the form permanently to update the Form Limit, go to the Trash folder on the left of the screen.
4. Check the checkbox on the right of the form to delete, then click on the Purge button at the top.
Let us know if you have any other questions.