Diferencia entre los envíos al mes y el almacenamiento total de envíos?

  • rogerivin
    Fecha de consulta 15 de marzo de 2025, 11:52

    Buen día, en uno de los videos donde explican los planes de Jotforms hice una pregunta donde comentaba me quedo claro los envíos al mes y el almacenamiento total de envíos, cual es la diferencia entre estas dos opciones?

    La respuesta me deja la misma inquietud, podrían ser mas específicos, los dos conceptos me tienen confundido. Si el almacenamiento total de envíos se refiere a cantidad de respuestas o submit que tiene un formulario?

    La pregunta es porque requiero realizar un formulario para la recolección de datos en terreno para recolecta entre 170.00 a 200.000 respuestas en un periodo de 4 meses, donde mensualmente aproximadamente al mes se estarán respondiendo 50.000 encuestas. Teniendo en cuenta esto es posible aconsejar cual es el plan que se adapta a esta situación.

  • Christian Ice Jotform Support
    Fecha de respuesta 15 de marzo de 2025, 17:34

    Hi Roger,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your questions, the Monthly Submissions are the number of submissions you can receive in a month. For instance, if your plan allows for 1,000 monthly submissions, you can collect up to that number within each billing cycle while the Total Submission Storage is the total number of submissions you can keep in your account at any given time. For example, if your plan allows for 10,000 total submissions, you can store that many submissions regardless of when they were received. Once you reach this limit, you would need to delete older submissions to make room for new ones. You can also check our guide on Understanding Your Account Usage and Limits. If you are looking to collect between 170,000 and 200,000 responses over a four-month period (around 50,000 submissions per month), getting the Enterprise plan is ideal for high-volume users like you, as it offers custom submission limits and additional features tailored to large organizations. It allows for the necessary capacity and flexibility for your needs. If you’re interested, our dedicated Enterprise Sales Team can help you and answer any questions that you have. You can contact them here. Just fill out and submit the Jotform Enterprise Sales Contact Request and someone from our Enterprise Sales Team will get back to you shortly.

    Let us know if there’s anything else we can help you with.