Problemas con la conexion con whatsapp

Hola! Ya hice la conexión con whatsapp, el cliente puede enviar mensajes sin problema, pero no se recibe respuesta del agente, me fui a la conversación con el agente y en los mensajes que el envía aparece un warning que es el screenshot que adjunto, no se que se tiene que hacer para resolverlo y tener esa aprobación.

Quedo al pendiente de su respuesta y agradezco su apoyo.

Saludos,

Tania G

Hi appiyh13,

Thank you for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, To use WhatsApp Agent, your AI agent must be connected to a WhatsApp Business account. This requires setting up a WhatsApp Business account and linking it to your Facebook profile. You can check out this guide here for more information. However, if you've already set up and connected your business account but still don't see responses on WhatsApp, try to remove the integration and connect it again.

Give it a try and let us know how it goes.