Problema de población del campo Zapier

  • jorgebestel
    Fecha de consulta 6 de marzo de 2025, 13:56

    este formulario envia una consutal a Google Sheet mediante Zapier

    https://form.jotform.com/213543027337047

    Zapier procesa la consulta correctamente y devuelve la informacion correcta a este nuevo formulario

    https://form.jotform.com/250638199647168

    pero la informacion no se ve en el formulario. pero si consultamos la tabla del formulario, la informacion recibida de Zapier esta


    Como hacemos para que muestra la informacion en el formulario


  • Aries Jotform Support
    Fecha de respuesta 6 de marzo de 2025, 16:25

    Hi Jorge,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

  • jorgebestel
    Fecha de respuesta 6 de marzo de 2025, 17:34

    ok thanks
    i wait


  • Aries Jotform Support
    Fecha de respuesta 26 de marzo de 2025, 2:31

    Hi Jorge,

    It seems that you created multi-step Zaps. Can you confirm Google Sheets columns are properly mapped to your second form? Check out the screenshot below:

    Problema de población del campo Zapier Image 1 Screenshot 20

    I also suggest checking Zapier’s Task History to verify that the correct data is being pulled, the data is correctly sent to Jotform, and there are no errors in the Zap execution. If this is not how you structure your Zapier, can you share a screenshot with us so we can investigate this issue further?

    Give it a try, and after we hear back from you, we’ll have a better idea of what’s going on and how to help.