PROBLEMAS PARA BAJAR LA APP

En algunos casos cuando se ejecutan las app creadas que redireccionan a la respectiva web no permiten generar los iconos en las pantallas de inicio y tampoco hacerlo de alguna otra manera

Hi Diego,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, coming back to your question, can you explain a bit more about it? I'm not exactly sure what you meant by the created apps that redirect to the respective website. Can you share with us a screenshot or screen recording of the issue? That'll help us better understand what's going on. Let me show you how to post a screenshot to our Support Forum:

1. On the Support Forum page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

For recording a screen, you can use Loom, and share with us the recording link.

That's it. Once we hear back from you, we'll be able to help you with this.