¿Tiene preguntas sobre los planes y características de Jotform?

Hola, Necesito saber si cumplen con estos requerimientos:

Plataforma anual de JOTFORM Bronce o equivalente

• Soporte directo desde la plataforma 24/7

• Plataforma anual (12 meses)

• Sin renovación automática

• Apoyo para la instalación por parte del proveedor

• Plazo de entrega de 1 día

Hi exceltestnovis,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, Yes, we have direct support for our customers 24/7. You can contact us here. If you are referring to an annual platform, we offer a yearly plan, and you can check out the pricing and features here. Unfortunately, our plans are auto-renewed. Upon subscribing to any of our Jotform Plans, it is indicated on the checkout page that subscriptions are bound to auto-renew until cancelled, which is also indicated in our Terms of Use. Let me show you how to upgrade your account:

It's really easy to Upgrade your Account. Let me show you how:

1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

2. On the Pricing page, choose the plan you want to buy.

3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

Here’s an example of the Bronze plan:

After you click on Continue, you'll need to enter your Credit/Debit Card details.

If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. 

Can you explain more about Installation support from the provider and 1-day delivery time?

Once we hear back from you, we'll be able to move forward with a solution.