Mi límite de respuestas mensuales no se ha renovado

Buenos días,

el pasado 22 de octubre generé un formulario y a la semana me llegó un aviso de que había llegado al limite de envíos mensuales. Hoy, 4 de noviembre, el límite de envíos no se ha actualizado, sigue sin poder recibir respuestas.

¿Cuándo se renueva?

Hi CARTIF,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, your monthly limits will reset on the reset date of your account. You can view your stats and monthly usage reset date on your Account Usage page. Let me show you how:

1. While you're logged in to your Jotform account, click on your Avatar/Profile picture.
2. In the dropdown, click on Settings.
3. In the menu on the left side of the page, click on Usage.
   

Reach out again if you need any other help.