Cómo cancelar la suscripción?

Quiero cancelar el plan mensual

Hola Frank,

Gracias por contactarte con el equipo de soporte de Jotform. He revisado tu cuenta y veo que tu suscripción se maneja actualmente desde el App Store de Apple. Por favor, sigue esta guía sobre como cancelar tu suscripción desde un dispositivo iOS.

Pruébalo y déjanos saber si tienes alguna otra pregunta.

DESEO CANCELAR MI SUSCRIPCIÓN
Y NO ES POR APPLE PAY
--
ACADEMIA INTERNACIONAL DE
COACHING Y FORMACIÓN
Celular: +593 997052692 <+593+997052692>
Web: frankpalomeque.com
email: seminarios@frankpalomeque.com
Dirección: Ciudadela La FAE Mz 19 Villa 8
El mié, 10 jul 2024 a las 12:36, Jotform (<noreply>) escribió:
</noreply>...

Hi Frank,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you can Cancel Your Subscription, but you'll have to do it on the Desktop version of Jotform because it's not available yet on the mobile app. Let me show you how:

1. On your My Forms page, hover your mouse over your Profile Image/Avatar icon, and click on it.

2. In the window that opens, click on Settings.

3. Under the Billing tab, click on Change Plan.

4. Click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you'll see a pop-up window with some extra information about the downgrade. Just follow those instructions to continue with canceling your plan.

Let us know if you need any more help.