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WRennerGmbHGefragt am 2. September 2025 um 10:55
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Arslan Jotform SupportGeantwortet am 2. September 2025 um 11:29
Hi WRennerGmbH,
Thanks for reaching out to Jotform Support. Our German, Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screencast below:
Once we hear back from you, we'll be able to move forward with this.
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