Ist der AI Chatbot auch DSGVO konform?

Guten Morgen,

ich habe eine grundsätzliche Frage zum AI Chatbot.

Ist der AI Chatbot DSGVO konform?

Werden Daten an ChatGPT oder anderes LLM weiter gegeben?

Vielen Dank für den Support. :-)

Hi Martin,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, Jotform has always been committed to safeguarding your data. We implement the same security features for AI Agents. Jotform’s AI Agents come with GDPR compliance-friendly features designed to prioritize data security, user privacy, and regulatory compliance. Whether automating conversations, processing form data, or managing customer interactions, Jotform helps you handle personal information responsibly and securely, and in compliance with strict European data protection standards.

Addtitionally, it is important to note that when using the AI ​​Chatbot, no data is automatically passed on to ChatGPT or other large language models (LLM), unless this is explicitly provided for in the settings or through the use of certain functions.

You can also check out our Jotform Privacy Policy for more details.

Let us know if you have any other questions.