Ich habe keine E-Mail zum Zurücksetzen des Passworts erhalten.

Sehr geehrte Damen und Herren,

ich wollte mein Password zurücksetzen, doch leider erhalte ich keine E-Mail um dies erledigen zu können.

Können Sie mir weiterhelfen?

Lieben Dank!

Hi Sabrina,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the email address you used to submit this help request isn't associated with any Jotform account. Can you share the email address tied to the account in the issue?

Once we hear back from you, we'll be able to help you with this.