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MONDO_CONSULTINGGefragt am 2. April 2025 um 04:35
Hallo,
ist die Speicherung der Formular Antworten revisionssicher?
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Camille_E Jotform SupportGeantwortet am 2. April 2025 um 11:03
Hi MONDO_CONSULTING,
Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Can you explain a bit more about the issue, so I can get a better idea of what's happening? Are you referring to audit trail? If yes, adding a Signature field allows you to get an Audit Trail, but you need to enable the Jotform Sign Automation. Unfortunately, if Jotform Sign Automation is on, submissions cannot be edited. But I'll still show you how to enable this feature:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left side of the page, click on Jotform Sign.
- Then, toggle On/Off the Enable Jotform Sign Automation option.
- As mentioned earlier, once you enable Jotform Sign Automation, it will automatically disable submission editing and ask for consent from submitters for their signatures.
You can also check out our guide about How to Add an E-Signature to Your Form for more information.
Let us know if you have any other questions.
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MONDO_CONSULTINGGeantwortet am 3. April 2025 um 05:39
As a company, we must ensure that all documents subject to retention requirements are archived in an audit-proof manner, without exception. This is very important for the travel expense form. Does the "Jotform Sign" function meet this requirement?
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Keenly Jotform SupportGeantwortet am 3. April 2025 um 11:13
Hi MONDO_CONSULTING,
Jotform Sign is designed with features that support secure and compliant document handling, which can help meet retention and audit requirements for many business use cases. It includes a detailed audit trail for each signed document. This records information such as the signer’s name, IP address, timestamp, and, when available, geolocation data. These details help ensure the authenticity, integrity, and traceability of the document, which are key elements in audit readiness.
To support compliance with electronic signature laws, submission editing is disabled for signed documents. This aligns with the Electronic Signatures in Global and National Commerce Act (ESIGN) and the Uniform Electronic Transactions Act (UETA) in the United States, which ensure the legal validity of electronic signatures by preventing post-signature changes. Jotform is also GDPR-compliant, meeting EU standards for data privacy and protection.
While these features and compliance measures support common electronic record-keeping standards, if your organization is subject to more specific national or industry requirements, we recommend checking with your legal or compliance team to confirm whether Jotform Sign meets all necessary conditions.
Let us know if you have any other questions.
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