PDF Vorschau funktioniert nicht

  • online21
    Gefragt am 30. März 2025 um 13:54

    Hallo!

    Immer wieder funktioniert die PDF Vorschau nicht!

    Hab das jetzt mit 3 verschiedenen PCs versucht! An was kann das liegen?

    https://eu.jotform.com/build/250374262124348

    PDF Vorschau funktioniert nicht Image 1 Screenshot 20

    Danke!

    Lg.

    Manuel

  • Christine Jotform Support
    Geantwortet am 30. März 2025 um 16:24

    Hi Manuel,

    Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:PDF Vorschau funktioniert nicht Image 1 Screenshot 20

    I've cleared your cache and can see that your form is working fine. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Give it a try and let us know how it goes.

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