We deleted our account weeks ago but you're still sending me emails

Andreas!

Ich habe den Account vor einigen Wochen GELÖSCHT. Es kann keinen Account und Passwort mehr geben. Was seid ihr denn für Abzocker.

Wir werden das unserem Anwalt übergeben.

Hi Marvin,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to the issue, it seems that this should be a reply to your previous thread but created a new ticket. Can you tell us more about what's happening? Do you have a link to your previous thread so we can check it?

After we hear back from you, we'll be able to move forward with this.

I habe no time for that bs!

we deleted our account weeks ago but and i texted you many times because you still sending emails and now also invoices.

delete the account immediately or you will here from our lawyer.

Marvin

Hi Marvin,

Can you share with us the email address of the account you're referring to so we can check it?

After we hear back from you, we'll be able to move forward with this.

marketing@schultz-bauzentrum.de

Hi Marvin,

I've checked the email address, but the account associated with it is still active and is currently subscribed to our Bronze plan until March 26, 2026. You can Delete Your Account, but that'll also delete all of your forms and data. If you're sure you want to go ahead with that, let me show you how to do it:

1. On your Account Settings, scroll down and click on Delete My Account.

2. Now, in the pop-up warning window, click on Yes, Delete.

3. Then, enter your account password and click on Verify. That's it.

Let us know if you need any other help.