Der Upload-Speicherplatz wird nach dem Löschen von Einsendungen nicht aktualisiert.

Hallo,

unser Dateispeicher soll voll sein obwohl wir alles gelöscht haben , können Sie dies bitte prüfen?

Mit freundlichen Grüßen

Simon Malek

Hi Simon,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

I've recalculated your upload space, which is now 0.00 B / 100.00 MB. I also cleared your form cache.

Reach out again if there’s anything else we can help you with.

Hello,

can you do it again ? Its full right now!

Hi Simon,

I recalculated your upload space usage and it now shows 32.71 MB.

Let us know if you need any other help.

Hello,

can you do it again ? Its full right now!

Hi Simon,

I went ahead and recalculated your Upload Space limit, it is now down to 46.13 MB, your forms are now loading correctly.

Let us know if you have any other questions.

Hello,

can you do it again ? Its full right now!

Hi Simon,

I recalculated your usage which restored your forms. If you often reach your account limits, consider upgrading your account to increase your limits immediately.

Reach out again if you need any help.

Hello,

can you do it again ? Its full right now!

Hello Simon,

I have gone ahead and recalculated your Upload Space limit, it is now showing 20.09 MB is used over 100.00 MB and your forms should be working fine now.

Let us know if you have any other questions.