Änderung der Hinterlegten Emailadresse.

Sehr geehrte Damen und Herren,

ich möchte die Emailadresse abändern, da es diese Domain nicht mehr gibt. Ich habe eine neue Emailadresse als Back-up Adresse hinterlegt. Und die Back-Up Emailadresse will ich als zukünftige Mailadresse nutzen.

Hi Felix,

Thanks for reaching out to Jotform Support. Our German Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you can first change the back-up email address to something else. Let me show you how:

1. Click on your Avatar in the top-right corner of the page.
2. In the window that opens, click on Settings.
3. Next, click on Account on the left.
4. Click on Edit in the Backup Email section.
5. Finally, enter the new email address, and click on Save.

Once you change your back-up email address, you can then change your account's email address on the same page. Check out this screenshot below:

You can also check our guide about How to Change Your Account's Email Address to learn more.

Reach out again if you have any other questions.