Weiteres Formular

Sehr geehrte Damen und Herren

Ich erhielt ein Pop-Up, das besagte, dass ich für jede eingeladene Person ein weiteres kostenloses Formular erhalten würde. Dies ist jedoch nicht eingetreten, es ist nichts passiert. Bitte aktivieren Sie schnellstmöglich mein zusätzliches, kostenloses Formular.

Freundliche Grüsse

Hi Tara,

Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Take note that there's no task within the account, where the reward will be an increase to the number of forms possible to create within the account. The task rewards are all for increasing the monthly submissions. Also, it will be effective only once the invited person have successfully signed up.

Let us know if you have any other questions.

Here it is. We see it every time we log in... Please add an additional form.

Hi Tara,

Thank you so much for the screenshot. I almost forgot about that pop-up banner that appears, but everything is clear now. Now, with regards that offer, as mentioned there, the increase in the form limit will be activated only once the person you've invited has successfully created an account with Jotform using the referral link.

Let us know if there's anything else you would like to ask.

Here is the proof and the account was created via the link in the pop-up.

Hi Tara,

Thanks for getting back to us. Take note that the screenshot you shared shows the logs for when you log-in to your account, and not when someone created an account using the referral link. You will have to share your account's referral link to a certain individual, and if he/she created an account using the link, only then an additional form will be granted.

Let us know if you have any other questions.

Yes Lorenz that is exactly what I did.

So the user already had an registered account?

Hi Tara,

Thanks for getting back to us. I checked your account, and it seems like they haven't created an account using the referral link. Can you send them your referral link again and have them register?

Give it a try and let us know if you have any other questions.