How to Add Comments in Jotform Inbox

Jotform Inbox makes it easy to collaborate with your team by adding comments to submissions. Comments can help you share feedback, ask questions, provide updates, or discuss submission details without leaving Jotform Inbox.

Depending on what you need, you can:

• Add general comments
• Add inline comments
• Reply to comments

Adding General Comments

General comments let you leave notes or feedback about a submission without attaching them to a specific answer. It only takes a minute to set up—here’s how:

1. In Jotform Inbox, select the submission you want to comment on.
2. Then, on the top-right side of the page, click on Comment.
3. Next, in the Comment window that comes up at the bottom of the page, enter your comment.
4. Now, click on Comment on the bottom-right corner of the window, and you’re done.

That’s it! Your comment will now be added to the submission and visible to users who have access to the Inbox.

Adding Inline Comments

If you want to leave feedback on a specific field or answer, you can add an inline comment directly to it. You can do it in just a few steps:

1. In Jotform Inbox, select the submission you want to comment on.
2. Next, hover your mouse over the field or answer where you want to add a comment, then click on the Three Dots icon.
3. Then, in the menu that opens, click on Comment.

4. Now, in the Comments window that opens on the right side of the page, enter your comment, and then click on Comment.

The comment will now appear next to the selected answer, making it easier to keep feedback tied to a specific response.

Replying to Comments

Once a comment has been added, you can continue the conversation by replying directly to it. Here’s how to get going:

1. In Jotform Inbox, select the submission that contains the comment you want to reply to.
2. Then, scroll down to the bottom to locate the comment and click on the Three Dots icon next to it. 
3. Now, in the menu that opens, click on Reply. 

4. Finally, in the Comment box that comes up, enter your comment, and then click on Reply.

Now, your reply will be added to the conversation thread so everyone with access can follow the discussion.