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MMaria Lewis
I would like to cancel my Silver supscription but keep a free account. If I click "delete account" on my account page, will I still be able to keep a free account?
Thank you -
Parker Enterprise SupportHi Maria,
Thanks for reaching out to Jotform Support.
If you'd like to keep your account, you won't want to delete it. You can cancel your subscription and downgrade back to a free account. I see you have already deleted your account, but I have reactivated it as a free account to make sure it doesn't get permanently deleted if you want to keep the account.
Let us know if you have any other questions.