Form Fields: Data not populating existing fields

  • S
    Sarge Lowry
    Asked on May 9, 2026 at 10:12 AM

    Not useful if it will not populate my existing Form Fields.

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    Lesther Support Team Lead
    Replied on May 9, 2026 at 10:43 AM

    Hi Sarge,

    Thanks for reaching out to Jotform Support. Jotform Prefill doesn't support widget elements. It only works with the basic elements. Can you give us more details about what you're trying to achieve? To help us get the full picture, can you send a screenshot or a recording? Loom is great for recordings, or you can upload to Google Drive or Dropbox and give us the link. Or you can follow our guide on How to Post Screenshots to Our Help Center for a screenshot.

    After we hear back from you, we’ll know what’s going on and how to help.

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