Account Submissions: Request to Lower Submission Limit from 1000 to 500

OK my submissions are nearly full and next option is 1000 we don't need all this is there anyway we can get 500

Hi Mathew,

Thanks for using Jotform. There are two ways to increase the monthly Submission. You can upgrade your account or you may also increase your limits for free when you complete certain tasks available on the increase limits page of your account.

Upgrading your account is easy. Let me show you how:

1. Log in to your Jotform account, go to the Pricing page, and click on Upgrade under the subscription plan you want.

2. In the Choose Your Payment Schedule section, select Yearly or Monthly.

3. Then, enter your billing details in the Billing details section.

4. In the Choose your Payment Method section, select Credit/Debit Card or PayPal.

5. If you choose Credit/Debit Card, you can enter your Credit/Debit Card information below the Credit/Debit Card option.

6. Next, in the top-right corner of the page, in the Summary section, tick the box next to I’ve read and agree to the Terms of Service, and click on Pay.

But, if you select PayPal as the payment, a PayPal Payment window will open, where you can log in and complete your payment after clicking on the Pay with PayPal button. Check out this screenshot below:

After the subscription is successfully paid, the features and limits for the chosen subscription plan will be applied to your account right away.

Increasing submission limit without upgrading your account:

You can easily increase your monthly Submission Limit permanently, without upgrading your account. Let me show you how to do that:

1. On your Workspace page, click on your Profile Image/Avatar in the top-right.

2. In the menu that opens, click on Settings.

3. Go to the Increase Limits page on the left side of the screen, and then complete the tasks to increase your account's submission limits.

Let us know if you need any more help.

It won't let me do it can't even email sales as saying company email required

Hi Mathew,

Can you share a screenshot where you're seeing that you're required to have a company email? Is it upgrading your account or increasing your account limit? A free account should be allowed in both ways my teammate shared with you.

Once we hear back from you, we can help you sort this out.

I can't get on increase limits page

Hi Mathew,

If you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.