How to send emails based on the most category selected?

  • M
    Mariah
    Asked on April 27, 2026 at 12:18 AM
    And whichever category has the most points or highest percentage, that said category is in their email to tell them which attachment they mostly are.
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    Raymond JotForm Support
    Replied on April 27, 2026 at 12:30 AM

    Hi Mariah,

    Thanks for reaching out to Jotform Support. It's easy to send Email Notifications based on the form submitters' answers. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings.

    2. In the menu on the left side of the page, click on Conditions, and then select Change Email Recipient. (If you already have a condition set, first click on Add Condition, then select Change Email Recipient.)

    How to send emails based on the most category selected? Image 1 Screenshot 30

    3. Set up the conditions as you see below and click on Save:

    How to send emails based on the most category selected? Image 2 Screenshot 41

    The example above is based on the Single Choice element, but you can adjust the condition as needed. If you want to use different Notification or Autoresponder emails, you'll need to create separate versions for each. For more details, check out these guides on Setting Up Email Notifications and Autoresponder Emails. You can also check out our guide explaining How to Send Emails Based on a User's Answer.

    Give it a try and let us know if you have any other questions.

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