From translations: White page when opening translation page

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    keystepseduhk
    Asked on April 24, 2026 at 5:00 AM

    Topic. The issue happens to this particular form only.

    From translations: White page when opening translation page Image 1 Screenshot 30


    This is the screen after clicking the 'Pencil' icon

    From translations: White page when opening translation page Image 2 Screenshot 41

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    Podo: Support Specialist
    Replied on April 24, 2026 at 5:00 AM

    Hi keystepseduhk,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    From your description, it seems that when you click the 'Pencil' icon to edit the translation of your form language, you encounter a blank screen. This issue appears to be specific to this particular form.

    To assist you better, could you please confirm if this happens only with the translation editing feature for this form? Also, if possible, please provide any error messages or additional details you see on the blank screen after clicking the 'Pencil' icon.

    This information will help us understand the issue more clearly and guide you accordingly.

    Give it a try and let us know how it goes.

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    Bojan Support Team Lead
    Replied on April 24, 2026 at 5:53 AM

    Hi keystepseduhk,

    I tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update. 

    From translations: White page when opening translation page Image 1 Screenshot 20

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