General Inquiry: Seeking Resolution for Recently Experienced Issue

Did you end up getting this issue resolved as i just started experiencing this exact problem?
any help would be appreciated..

Thanks

Dean

Hi Dean,

Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue so I can get a clearer idea of what’s happening? If you can share a screenshot or short recording, that’ll help us see exactly what’s going on. You can upload recordings to Google Drive or Dropbox or use Loom, and our guide on How to Post Screenshots to Our Help Center shows how to send a screenshot.

Once we hear back from you, we can get moving on a solution.