Embedded HTML Form: Jotform Sign Preview Appears at Top Causing Confusion

When I fill out my form on my website. When i use embed HTML. The "the jptform sign" preview is at the top. I think my clients will be confused. Can you please help? Heres a video to understand

https://www.loom.com/share/7741d325f61b476d97d716e56a7d88d5

Hi massimodeficreativeconsulting,

Thanks for reaching out to Jotform Support. Can you provide the website link? So we can check it on our end?

Once we hear back from you, we'll be able to help you with this.

OK go to onecomplianceplan.com its a shopify store. password: letsgo

And purchase the exposure control plan. $0 Fill in the blanks. Sign and submit. You'll see what I am talking about.

https://www.loom.com/share/04dd625745fc4d058401c397bd606b12

After submitting the form, I would like the preview window to remain at the bottom instead of automatically scrolling back to the top.

Do you see what I’m referring to?

Thank you.

Hi massimodeficreativeconsulting,

While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

At the moment, the only way to get rid of that popup is to disable Jotform Sign flow. Let me show you how:

1. While in Form Builder, click on Settings at the top orange bar.
2. From left menu, choose Jotform Sign.
3. Disable Enable Jotform Sign Automation.

Thanks for your patience and understanding, we appreciate it.



Hi massimodeficreativeconsulting,

To keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.

Let us know if you have any other questions.