Termination INV-4552521441-1775815498

Hello! I would like to cancel my subscription effective May 10th and request confirmation. Thank you!

I can help with how to cancel your Jotform subscription, but I’m not able to schedule it for a future date, so you’ll want to follow these steps yourself on or before May 10th.

Here’s how to cancel your Jotform subscription and downgrade back to the Free plan via your account settings:

• Go to your Billing page while logged in: Change plan.
• In the Current Plan section, look for your active paid plan.
• Click the Change Plan or Downgrade button associated with your current subscription.
• In the list of available plans, locate the Starter (Free) plan.
• Click Downgrade under the Starter/Free plan.
• A confirmation or feedback window may appear; follow the prompts to confirm that you want to cancel your subscription and move to the Free plan.
• Once confirmed, your account will be set to downgrade at the end of your current billing period, and your paid subscription will not renew.

You can also review the full step-by-step guide here: How to cancel your Jotform subscription.

If you tell me whether you’re on a monthly or yearly plan and whether you purchased directly on the Jotform website (not through the mobile app), I can help you double-check what will happen to your account after May 10th.