Missinng Submission: All Entries from April 11, 2026 Not Found

We are also missing all submissions from the 11/04/2026. Can you please help with this issue. It looks as though the issue has only started in April.

We have never had any issues like this previously.

Hi Marco,

Thanks for reaching out to Jotform Support. Did you receive a notification email of the submission made on April 11th, 2026, to the present? If yes, and they don't appear on the Submission Tables and Inbox, then we need to investigate further. We'll just need access to your account to do that. Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.