Account Settings: How to Permanently Disable AI Assistant

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    Compass_for
    Asked on April 10, 2026 at 12:36 PM

    I have looked at multiple responses at how to disable the AI assistant and none of it is working. I do not want to use ANY AI on this account. Please disable it manually or give me a way I can turn it off forever.

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    Podo: Support Specialist
    Replied on April 10, 2026 at 12:36 PM

    Hi,

    One of our Support Team members will take it from here to follow up shortly.

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    Jerlan JotForm Support
    Replied on April 10, 2026 at 12:42 PM

    Hi Compass_for,

    Thanks for reaching out to Jotform Support. Currently, there's no option to disable the AI assistant. While that feature isn’t available in Jotform right now, I’ve sent your request to our Developers for review. When or if it gets developed will depend on their current workload, how possible it is, and how much demand there is from other users. If/when we have any updates, we’ll follow up here and keep you posted.


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    Jerlan JotForm Support
    Replied on April 13, 2026 at 6:48 PM

    Hi Compass_for,

    I understand that you do not want to use any AI on your account. Our developer team would like you to send a screenshot of the specific page that you want to remove Podo. Just follow our guide on How to Post Screenshots to Our Help Center to learn how.

    Once we hear back from you, we can help you sort this out.



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