Notice of cancelation

I would like to informed you that I will no longer to use the jotform and give you

more than 30 days notice that if the subscription i will no longer to use it.

Cheers

Ken

Hi,

Thanks for reaching out to Jotform Support.

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

I understand you would like to stop using Jotform and make sure your paid subscription does not continue. However, we are not able to process account or billing related requests here because we cannot authenticate you or verify which paid account you are referring to. Please log in to the Jotform account that has the paid plan and create a support ticket from there so our billing team can securely review and process your cancellation request. Since we cannot verify your account in this thread, we are not able to proceed with your request here and this thread will be closed.

Let us know if you have any other questions.

Hi Ken,

You can easily Cancel Your Subscription so it will no longer renew, but you’ll need to do it on the desktop version of Jotform, as it’s not yet available on the mobile app. Let me show you how:

1. On your Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you’ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.

Let us know if you need any more help.