How do I make you ‘short’ ad go away?

I’m 75, happily retired, with no need for your service. My computer seems to be held hostage. How do I make this go away.

Hi Mary,

Thanks for reaching out to Jotform Support. I don't see a Jotform account associated with your email address. Can you tell me more about what’s going on so I can point you in the right direction? Which advertisement are you referring to, and where did you see it? Mind grabbing a screenshot of what you’re seeing and sending it over? Our guide on How to Post Screenshots to Our Help Center shows you how.

After we hear back from you, we’ll know what’s going on and how to help.