Start New Chat Button Missing in Jotform Mobile App

  • Profile Image
    Hagen_Tim
    Asked on April 5, 2026 at 11:12 AM
    last question on the desktop I can hit startnnew cgat but I do not see this within the app would that be correct?\
  • Profile Image
    Reymae JotForm Support
    Replied on April 5, 2026 at 11:27 AM

    Hi Tim,

    Thanks for reaching out to Jotform Support. You can easily access the Start New Chat feature when you are accessing the AI Agent via Jotform Mobile App. It's really easy to do. Let me show you how:

    1. In the AI Agent chat, click on History at the bottom.
    2. Select the Three Dot icon on the upper right side and click on Start New Chat. That's it.

    Start New Chat Button Missing in Jotform Mobile App Image 1 Screenshot 20

    Reach out again if there’s anything else we can help you with.

  • Profile Image
    Hagen_Tim
    Replied on April 6, 2026 at 5:39 AM

    yup got it BIG Thank You!

  • Profile Image
    Podo: Support Specialist
    Replied on April 6, 2026 at 5:39 AM

    Hi Tim Hagen,

    Your request has been answered and the thread is closed.

    If you have another question or need more help, feel free to reply here and we'll assist you right away.

Your Reply