Phone Notifications: Verification Code Not Received

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    Jamie_Tovy
    Asked on April 2, 2026 at 9:09 PM
     I also tried to set up notifications to my phone and I never receive the code to verify the number.
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    Kris JotForm Support
    Replied on April 2, 2026 at 9:33 PM

    Hi Jamie,

    Thanks for reaching out to Jotform Support. Are you referring to the SMS/Text Message Notification feature on forms? You can refer to the screenshot below:

    
Phone Notifications: Verification Code Not Received
Image-1

    If yes, I tested this on my end. I entered a phone number to register, and the code was sent. Here's another screenshot you can look at:

    
Phone Notifications: Verification Code Not Received
Image-2

    Do you have another phone number that you can use or try? You can also try using other browsers or incognito mode to see if they'll give you the same result. In addition, I've cleared the cache of your form.

    Give it a try and let us know if you’ve got other questions

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