Multiple Choice Field: Show unselected option to the email alerts.

Is this possible - We have a current form called Super Six . We want it to be showing all cells on the page but then a X or something to show which was ticker. If not what is the best work around this?

Hi Brendan,

Regarding your form called Super Six, it is not directly mentioned in the available information that you can show all cells on the page and mark specific ones with an X or ticker within the form itself.

However, a common workaround is to manage this kind of visual marking in the form's data view or submission tables rather than the form interface. For example, in Jotform Tables, you can view all submissions and potentially customize the display or export data to highlight specific entries.

If you want to visually mark certain cells or entries in the form itself, you might consider adding a field or widget that users can check or mark, which then can be styled or interpreted as an X or ticker.

Let us know if you want guidance on how to implement such a workaround or if you need help with any specific part of your form.

Give it a try and let us know how it goes.

yes guidance please - dont want to have to view in submissions. want it to just show in the submission email recap

Hi Brendan,

Let me help you with that:

To show all cells on your form and mark specific ones with an X or ticker in the submission email recap, you can use the following workaround:

1. Add a checkbox or single choice field next to each item or cell you want to mark. This will allow users to select or tick the relevant options.
2. Customize your email notification template by editing the email content in the form's Email Settings. You can include the checkbox or choice field labels and values so that the selected options appear in the email.
3. Use conditional logic or text fields if you want to display an X or specific symbol based on the user's selection. For example, you can add a calculation or text field that shows an X when the checkbox is selected, and include that field in the email template.

This way, the submission email recap will show all the cells/items and indicate which ones were ticked or marked with an X.

If you need detailed steps on how to set up the email notification or conditional logic, please let me know.

Give it a try and let us know how it goes.

yes please need a more simplified step by step

Hi Brendan,

Let me help you with a simplified step-by-step guide to show all cells with an X mark in the submission email recap for your Super Six form:

1. Add a checkbox or single choice field next to each item or cell you want to mark in your form. This allows users to tick the relevant options.
2. Go to your form's Settings, then select Emails and edit the Notification Email template.
3. Include the checkbox or choice field labels and values in the email template so that the selected options appear in the submission email.
4. Optionally, add a text or calculation field that shows an "X" when the checkbox is selected, and include this field in the email template for clearer marking.
5. Save the email template and test your form by submitting it to see the recap with all cells and X marks for selected items.

This approach will ensure your submission emails clearly show all items and which ones were ticked with an X.

Give it a try and let us know how it goes.

Current set up

Hi Brendan,

Could you please provide more details or a screenshot of your current setup? This will help me understand your configuration better and offer more precise guidance on how to show all cells with an X mark in the submission email recap.

Looking forward to your response.

Hi Brendan,

Could you please provide more details or a screenshot of your current setup? This will help me understand your configuration better and offer more precise guidance on how to show all cells with an X mark in the submission email recap.

Looking forward to your response.

can I speak to a human

Hi Brendan,

One of our Support Team members will take it from here to follow up shortly.

Hi Brendan,

Are you trying to make the ticker on the multiple-choice element be X instead of a check? If not, can you provide more information about what you're trying to achieve on your form?

Once we hear back from you, we'll be able to move forward with a solution.

Hi, As you can see here in the email submission recap you can only see the item that was ticked however we want it to show all options that was on the form as well as identifying the ones that were ticked as we still want to see what wasnt ticked

Hi Brendan,

Unfortunately, it is not possible to show the unselected choices in the Notification email. As a workaround, you can manually add the list of choices under the selected choices. Let me show you how:

1. In Form Builder, in the top of the page, click on Settings and then click on Emails in the left side panel.

2. Hover your mouse over your Notification Email and click on the Pencil icon.

3. In the email content, add the list of your multiple-choice questions in the answer field.

4. Click on the Save Email button and you're done.

 Take a look at the screenshot below to see my results:

Give it a try and let us know if you have any other questions.

Thanks I changed it up so each question required an answer -

Hi Brendan,

I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

Let us know if there’s anything else we can help you with.