SMS Notifications: Not Sending to Sender Upon Order Submission

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    AlphaRecreation
    Asked on March 27, 2026 at 4:57 PM
    Also the SMS is not working to notify the sender for submitting order.
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    Anna JotForm Support
    Replied on March 27, 2026 at 5:02 PM

    Hi AlphaRecreation,

    Thanks for reaching out to Jotform Support. Take note that the SMS notification will only send an SMS to the phone number that you registered. Form users won't be able to receive an SMS after they submit a form. You can check out this guide on How to Set Up Text Message/SMS Notifications in Jotform for more information.

    Let us know if you have any other questions.