Also, when I select the name and phone# field, is the historical data that shows seen by anyone who uses the app? Can we prevent this from showing up

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    patdixon59
    Asked on March 27, 2026 at 4:08 PM
    Also, when I select the name and phone# field, is the historical data that shows seen by anyone who uses the app? Can we prevent this from showing up once it has been entered?
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    Brandon
    Replied on March 27, 2026 at 4:36 PM

    Hi Patricia,

    The historical data appearing when you select name or phone fields is due to browser-specific autofill, not data from other users. As such, there is not a risk of that information being seen by other users on other devices. That said, if multiple people are using the same device/browser, that could be a risk. As such, if you want to disable the auto complete from occurring, you can follow the following steps.

    • In your Form Builder, in the orange navigation bar at the top of the page, go to Settings.
    • Under Settings, click on Show More Options.
    • Scroll down a bit and change the setting Allow Browser AutoComplete from Yes to No.

    Also, when I select the name and phone# field, is the historical data that shows seen by anyone who uses the app? Can we prevent this from showing up  Image 1 Screenshot 20

    Please note that autofill data is stored and cached locally within the browser's storage. You can also check out this guide to learn more about autofill on forms.

    Reach out again if you have any other questions.