Login Issue: Unable to Sign In

K

Kylie O'Loughlin

Asked on March 26, 2026 at 6:03 PM

Hi there,

Can I please receive some support to sign in?

Regards,
Kylie

Page URL: https://www.jotform.com/tables/251528123632855?st=Wlo2TzBVQStqQ3lsZUF0dStZYmRyL3Y2cjdReVkrR1JVdU5FZ25ycE85T214VGthYTJ6WUphbnRiTmZWZHIrTlUzcmUzeXRneVFn
Rica Support Team Lead

Replied on March 26, 2026 at 6:11 PM

Hi Kylie,
Thanks for reaching out to Jotform Support. I don't see an account associated with your email address, and the link you shared is associated with another Jotform account under a different email address. If you're trying to log in to that account, are you getting an error when logging in? If so, can you snap a screenshot and share it with us so we can take a closer look? Just follow our guide on How to Post Screenshots to Our Help Center to learn how.
After we hear back from you, we’ll know what’s going on and how to help.