sITE MISSING

i USED THE NEW AL PODO AND HE ERASED MY ENTIRE SITE, THAT I HAVE HAD FOR YEARS :)

Hi sharpv,

Restoring the deleted assets from your Workspace is quick and easy. Let me show you how:

1. On your Workspace page, at the bottom of the menu on the left, click on Trash.
2. In the upper-right corner of the page, click on the Type Dropdown menu.
3. Then, in the menu that opens, put a check in the box next to Select All to show all the deleted assets, and click anywhere on the page to close it.
4. Next, put checks in the boxes next to the assets you want to restore, and click on Restore in the top-left corner of the page.

For a full breakdown of how to do it, head over to our guide on How to Restore a Deleted Form.

Reach out again if you need any other help.

LET ME TRY THAT

Hi sharpv,

Take your time to try the steps I provided. If you encounter any issues or need further assistance, feel free to reach out.

Give it a try and let us know how it goes.

i DO NOT HAVE A RESTORE SELECTION

Hi sharpv,

If you do not see a restore selection in your Trash, it might be due to the type of asset or where you are looking. Let me show you how to check and restore deleted assets properly:

1. On your Workspace page, at the bottom of the menu on the left, click on Trash.
2. In the upper-right corner of the page, click on the Type Dropdown menu and make sure to select Select All to show all deleted assets.
3. Look for checkboxes next to the deleted items you want to restore. If you see them, select the items and then click on Restore in the top-left corner.

For a full guide, please visit How to Restore a Deleted Form.

Reach out again if you need any other help.

I STILL DON'T HAVE THAT AND THE REVISION HISTORY DIDN'T HELP

Hi sharpv,

Since the restore option and revision history did not help, it might be a more complex issue with your site data. Unfortunately, without the restore option available, the usual recovery methods are limited.

I don't know this information and our support team will handle your request.

I LOOKED IN THE TRASH AND IT IS NOT THERE. PODO EDITED IT AND THAT IS WHAT I NEED BACK

Hi sharpv,

One of our Support Team members will take it from here to follow up shortly.

OK I AM WAITING FOR THE HELP

I was able to access the revision history and go way back to restore the damage Podo caused.

Hi Vivian,

Thanks for reaching out to Jotform Support. Can you give us more details about the issue? Are you referring to a specific form that went blank after utilizing AI assistance? Share the form URL for us to check on it. Also, if you have shared what exact instructions you asked from the AI before this happened.

If you can share a screenshot or short recording, that’ll help us see exactly what’s happening. You can upload recordings to Google Drive or Dropbox or use Loom, and our guide on How to Post Screenshots to Our Help Center shows how to send a screenshot.

After we hear back from you, we’ll know what’s going on and how to help.