How to cancel AI agent phone number subscription

How do I cancel the JotForm phone number???

Hi Jason,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can easily Cancel Your Subscription, but you9ll need to do it on the desktop version of Jotform, as it9s not yet available on the mobile app. Let me show you how:

1. On your Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you9ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.

Let us know if you need any more help.

I asked how to cancel the phone number

Hi Jason,

Regarding canceling the Jotform phone number service, there is no specific information available about canceling just the phone number separately.

If you are referring to canceling a subscription or service related to Jotform, you would typically cancel your subscription through your account settings on the desktop version of Jotform.

Unfortunately, Jotform does not offer live phone support, so managing phone numbers or related services would be handled through your account dashboard or subscription management.

If you need to cancel a subscription, you can follow the standard process for canceling your Jotform subscription.

Let us know if you need further clarification or assistance.

Hi Jason,

I carefully reviewed your account and can confirm that you don't have any add-ons, specifically the AI phone number. Your subscription to AI phone number was cancelled on November 2025.

Let us know if you have any other questions.