Report Generation: Unable to Download or View CSV and Compact Reports for Brain Fitness Score Form

Dear team,

Can you please provide report for The Jot Form Name: Brain Fitness Score @limitlessbrainlab

Link: https://form.jotform.com/232184893262057

CSV report link: https://www.jotform.com/csv/260785118021048

Compact report link: https://www.jotform.com/reports/26078509241205320

We need both CSV report and Compact report. I am unable to download and View the report. Its just Loading only. Not showing anything

Hi Dr Sweta,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your issue with downloading and viewing the CSV and Compact reports for your form "Brain Fitness Score @limitlessbrainlab," here’s what you can do:

To download your CSV report:

1. Go to your Workspace page and filter to show only Reports.
2. Select the report you want to download.
3. Click on Download in the upper-right corner of the Report Builder.

To download form submissions as CSV:

1. Open Jotform Tables for your form.
2. Click Download All in the upper-right corner.
3. Choose CSV as the file format to start the download.

To download or print your visual (Compact) report:

1. In the Report Builder, click Preview in the upper-right corner.
2. Use the print icon at the bottom of the preview to print or save the report.

If your reports are just loading and not showing anything, it could be due to browser issues or temporary server delays. Try clearing your browser cache, using a different browser, or checking your internet connection.

If the problem persists, ensure your report permissions allow downloading and viewing. You can adjust these in the Report Builder under Publish > Settings > Options.

Give it a try and let us know how it goes.

I am unable to do that. Please send me reports.

Hi Dr Sweta,

I understand that you are unable to download or view the reports yourself and have requested us to send the reports directly. However, I am unable to generate or send reports on your behalf.

Please try accessing the reports using a different browser or device, and ensure your internet connection is stable. If the issue continues, you might want to check your report permissions or try clearing your browser cache.

If you need further assistance with troubleshooting the issue, please let me know, and I will be happy to help.

Reach out again if you need any other help.

Hi Dr Sweta,

Can you share if you're getting any error when downloading your reports? If so, can you take a screenshot of what’s happening and send it to us? We’ve got a quick guide on how to do that here. In addition, note that we cannot generate or send reports on your behalf. But can you try to clear your browser cache? Sometimes cached data can cause loading issues. Clearing your browser cache can help resolve this.

Also, try a different browser or device. The issue might be related to your current browser or device. Using another browser or device may allow you to access the reports. Additionally, you can easily download your data from Jotform Tables as a CSV, Excel, or PDF file. Let me show you how:

1. On your Workspace page, click on the form with the data you want to download, and click on Submissions on the top-left side of the page.
2. In Tables that opens, in the upper-right side of the page, click on Download All. 
3. Now, select Download as CSV, Excel, or PDF to download your data.

Give it a go and let us know if anything else comes up.