We are selling our agency April 1 and need to cancel Jotform.

We are selling our agency April 1 and need to cancel Jotform.

Hi Diana,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can easily Cancel Your Subscription, but you9ll need to do it on the desktop version of Jotform, as it9s not yet available on the mobile app. Let me show you how:

1. On your Workspace page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Under the Billing tab on the left, and beside the My Plan section, click on Change Plan.

3. Now, click on the Downgrade button to switch to the Starter (Free) Plan.

Then, you9ll see a pop-up window with extra information about the downgrade. Just follow the instructions to continue canceling your plan.

Let us know if you need any more help.