Account Management: How to Switch Back to Free Plan

Just trying to switch back to the free account. I don't need anything with it right now.

Hi Rodney,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let me help you with switching back to the free account by canceling your current subscription. Here

is how to do it:

1. Go to your Jotform Account Billing page by clicking on this Change plan link.
2. Locate your current subscription plan and select the option to cancel or downgrade.
3. Follow the on-screen instructions to complete the cancellation process and downgrade your account to the free plan.

If you purchased your subscription through a mobile app (iOS App Store or Google Play), please note that all subscription cancellations must be done directly through the respective app store accounts. For iOS, you can find instructions here, and for Android, instructions are available here.

For more detailed information, you can also check out our guide on How to cancel your Jotform subscription.

Give it a try and let us know how it goes.