AI Agent: Will the AI agent automatically adjust its language?

is it also like this in chatbot voice?

Hi TimM, 

Thanks for reaching out to Jotform Support.

Voice Agent/AI Phone Answering cannot automatically detect and translate languages on the fly; it only speaks in the default language you configure for that agent. To change the default language of your agent:

1. Go to your Workspace, click Filter at the top, and in the dropdown uncheck everything except AI Agents so only agents are listed.
2. Open your agent, and then in Agent Builder, click Train and choose AI Persona from the left menu.
3. In the Default Language section, select the language you want your AI Agent to speak and save.

I already changed the default language but it sats in voice that only english is available

Hi TimM, 

I checked your AI Agent and I can see that the voice is set to Spanish. In order to provide you with the most effective suggestions for your AI agent, we'd like to clone it along with its knowledge base. That'll allow us to mirror your unique environment and find the best solution for you. We guarantee that your data will be treated with the highest level of security and confidentiality.

Once the issue is resolved, the cloned AI agent and all its data will be deleted. Would you agree to give us permission to go ahead with this? If you have any questions or concerns, we’ll happily answer them for you.

As soon as we hear back from you, we can move forward with a solution.

Okay

Hi TimM, 

I've cloned your form and run into the same issue. The response from the AI Agent is in English. Then, I dig deeper into this. I first make a chat conversation and click on the voice. The AI Agent is now taking Spanish. This has been escalated to our developers to check. We'll share an update as soon as we receive one from them.

Hello, update pls?

Hi TimM, 

Thanks for hanging in there. Our Developers are still on it, and we’ll update you as soon as we have news.

Thanks for your patience and understanding, we appreciate it.

Hi TimM,

I've cloned and checked your Agent, and it seems that you've set up your AI Agent's Greeting Message in English, which most likely throws off Agent's language settings since it has to start with English. When I deleted this Greeting Message and replaced it with a Spanish one, my cloned Agent was able to start and continue the conversation in Spanish.

Can you try updating this message and see if this resolves the issue on your end? If not, just let us know and we’ll look into it further.