Two step authentication problem

Two step authentication problem

Hi hinata_o1o_,

Thanks for reaching out to Jotform Support. I understand you’re running into a two-step authentication concern and are unable to complete the process as expected.

To help us pinpoint exactly where it breaks down, please share a bit more detail about what you’re seeing. Let us know which step fails, whether you receive the code or not, and if any error message appears. A screenshot or short screen recording of the behavior will also help us identify the cause faster and guide you with accurate next steps. You can use Loom or upload to Google Drive or Dropbox, then send us the link. We’ve also got a guide explaining how to send us a screenshot.

Once we hear back from you, we can get moving on a solution.