Payment Settings: Incomplete Payments Option Missing from Dropdown

Incompete Payments does not appear in the drop down. Only Incomplete Submissions

Hi Brian,

Thanks for reaching out to Jotform Support. Can you send either a screenshot or a quick recording of what’s going on? Loom works well for recording, or you can upload to Google Drive or Dropbox and send us the link. Or you can use this guide for taking a screenshot.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.